Guides & Tools
Straight answers to the Google Maps and review questions hospitality owners actually ask. No jargon, no fluff, written from managing 250+ venue profiles every day.
Tools
Competitor Report
See who is outranking you on Google Maps. Enter your venue name and we will email your personalised report in minutes.
ROI Calculator
Estimate the extra revenue a healthier Google Maps profile could bring in.
Guides
How to Respond to a Bad Google Review
The professional response formula, a copy-and-paste template, and the mistakes that make one bad review cost you covers.
Do Review Responses Help Your Google Ranking?
What Google actually says about responding to reviews, and the revenue effect that matters even more than position.
How Many Google Reviews Does Your Venue Need?
Why the real target is set by the venues around you, and the three numbers that matter more than your total.
How to Get More Google Reviews, the Right Way
Twenty places to put the ask, the staff script that converts, and the shortcuts that get venues suspended.
Do Google Posts Actually Matter for Restaurants?
An honest look at what posts do for ranking, what they do for bookings, and the cadence that works.
How Google Maps Ranking Actually Works
Relevance, distance and prominence in plain English: what you can influence, what you cannot, and where venues lose.
Why Negative Reviews Are Good for Business
The reframe that changes everything: criticism as a trust-building moment, with the three levels of response.
How to Build a Review Culture in Your Team
Reviews are a team sport: onboarding, morale, monthly rhythms and team rewards done the compliant way.
How Google’s AI Reads Your Restaurant Photos
Google labels every photo you upload. What the AI actually sees, and the photo mistakes that mislabel your venue.
The 5 Photos Every Venue Profile Needs
The exact shot list we brief for client photoshoots, plus the 30-second video formula that brings a profile to life.
How to Calculate the ROI of Google Maps
Direction requests, show-up rates and spend per head: the simple method that turns profile growth into a revenue number.
How to Set Up Your Google Business Profile
From claiming and verifying to categories and photos: the from-scratch setup that decides whether Google ever shows you.
Where we work
Google Maps Management for Bali Venues
For restaurants, cafes and beach clubs across Bali: the profile management that decides who tourists choose.
Google Maps Management for Australian Venues
For Australian restaurants, cafes and bars: win the "near me" searches in your suburb without ad spend.
Google Maps Management for Amsterdam Venues
For Amsterdam venues serving locals and tourists at once: a Google profile that wins both audiences.
Google Maps Management for Bangkok Venues
For Bangkok venues in one of Asia’s most crowded dining scenes: the profile work that wins the search.
Google Maps Management for Hong Kong Venues
For Hong Kong venues stacked floor over floor: the profile that gets found in a vertical city.
Google Maps Management for Singapore Venues
For Singapore’s discerning, review-driven diners: the profile that earns the shortlist.
Need help?
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